Customer 360 for Business Relationships
Customer 360 is a comprehensive service designed to provide a holistic view of your customers by integrating and analyzing data from various touchpoints. This service enables businesses to understand customer behavior, preferences, and interactions across different channels. By centralizing customer data, organizations can enhance customer engagement, personalize interactions, and make informed decisions to drive business success. Customer 360 aims to streamline operations, improve communication, and foster long-term customer relationships.
Revolutionizing Customer Experiences
At Codenatives, we leverage Customer 360 to power our customer-centric approach, leveraging unique Customer IDs for personalized services and long-term loyalty. Utilizing names, contact info, and addresses streamlines communication, reduces queries, and optimizes logistics. This commitment not only benefits customers but also positions us as a modern industry leader.”
Empowering Businesses with Data-Driven Excellence
Our implementation of Customer 360 goes beyond conventional usage. We empower store managers with comprehensive insights to optimize inventory, analyze demand and supply, and streamline business operations. This service not only enhances customer experiences but also serves as a strategic tool for data-driven decision-making. By offering Customer 360, we enable our clients to effectively channelize their business, fostering efficiency, and staying ahead in a competitive market.
Comprehensive Customer Engagement
We redefine customer communication and engagement through our cutting-edge Customer 360 Services. This transformative solution values customer communication preferences, fostering trust through valuable feedback and reviews, and leveraging insights from browser history for informed decision-making. With a comprehensive view of social media profiles, our clients can enhance their social engagement and advertising strategies. By integrating Customer 360 Services, we not only elevate customer experiences but also provide our clients with invaluable tools to refine their marketing approaches, build credibility, and drive business growth.
Service Interactions
Enhance Service and Support Interactions with Our Specialized Solutions. Customer Service Interactions provide vital context for support agents, improving efficiency and ensuring a seamless support experience. Our services empower clients to optimize their support processes and elevate overall customer satisfaction.
Cultivating Business Insights with Data Precision
Successful companies recognize the power of leveraging data to enhance decision-making, driving superior business outcomes.
Through our expertise in the Oracle Analytics Cloud suite, we empower you to scrutinize your digital data. This invaluable insight allows you to gain a deeper understanding of your company’s vitality, craft winning strategies, pinpoint avenues for growth, and optimize your operations for lasting success.
Elevate Your Operational Excellence
Our tailored solutions, built on the foundation of Oracle’s advanced analytics tools, empower you to transform raw data into meaningful business insights, reshaping your operations for maximum efficiency and impact.
1. Analytics Cloud (OAC): Designed for every member of your team, from business analysts to data scientists, our solution delivers powerful features like self-service data preparation, augmented analytics, advanced visualizations, and machine learning.
2. Analytics Server (OAS): For organizations seeking on-premises deployment, OAS extends the advanced capabilities of OAC, providing cutting-edge analytics functionality.
3. Analytics for Applications (OAA): Streamline your operations with our prebuilt analytics applications, tailored for Cloud SaaS applications, including ERP, SCM, HCM, CRM, and more.
Success stories – slider
Enhancing Financial Transparency: A Case Study in OBIA and OBIEE Integration
Explore how a leading global electronic component manufacturing company partnered with us to leverage OBIA and OBIEE, utilizing extracted financial data from Oracle EBS for an in-depth audit, fraud detection, and financial analysis through customized dashboards. This case study showcases the successful integration, streamlined audit processes, and the delivery of actionable insights.