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At Codenatives, we understand that every business is unique, and there is no “one service plan fits all” when it comes to Managed IT Services. We work closely with you to create tailored IT services that meet both your needs and your budget. Whether it’s managing specific areas of your technology services or providing turnkey IT management, our people-centric approach ensures that we overcome challenges together.
Manage excellence driven by expertise, knowledge, and robust infrastructure
Managed IT services across domains, technologies, and geographies with full ownership of performance.
Identification, onboarding, and management of highly skilled teams to ensure operational excellence.
Around-the-clock operations with real-time resource replacement for uninterrupted business continuity.
Comprehensive toolset ensuring transparency and optimal delivery.
Bundled service offerings with volume discounts, ideal for executing projects efficiently across multiple technologies in a shared pool model.
At Codenatives, our core capability is supporting and modernizing the IT environments of agencies while ensuring their current operations run smoothly. With extensive experience across various industries, we understand the challenges of upgrading infrastructure and services without disrupting ongoing business functions.
Codenatives’ Data & AI services turn data into actionable insights, driving smarter decisions and scalable growth through tailored AI models and strategies.
Our Managed Services offer end-to-end support with automation, proactive monitoring, expert management, and staff augmentation to ensure seamless business continuity, optimize efficiency, and minimize downtime.
We ensure seamless integration and optimal performance across platforms, empowering your business to operate efficiently in the cloud. Our Cloud Virtualization & Infrastructure services streamline your cloud environment with scalable, cost-effective solutions.
Our App Tech Partnering services craft tailored mobile, bespoke, and web applications, ensuring seamless integration and optimal performance. We empower businesses with innovative, scalable solutions that adapt to evolving needs.
Our Cyber Security Observability & DevSecOps services provide real-time visibility and proactive security across your systems. By integrating security practices into development, we ensure resilient operations and swift issue mitigation.
We enhance your business with tailored SaaS solutions, optimizing performance and reducing costs. By modernizing applications and data, we drive agility and innovation, powering your growth.
At Codenatives, our managed services operations are designed to provide comprehensive, flexible, and scalable solutions that align with your business goals. As a trusted managed services consultant, we ensure your technology infrastructure is expertly managed while offering ongoing support and skill enhancement for your teams.
Complete oversight from planning to execution, ensuring smooth and efficient operations. We also proactively address challenges, driving continuous improvements to keep your business running smoothly.
We provide continuous, proactive monitoring and support to maintain optimal performance. Our team swiftly resolves issues, ensuring minimal downtime and uninterrupted business operations.
We have a dedicated service management team to handle all aspects of your IT infrastructure. With our extensive expertise and proactive solutions, we ensure your systems run flawlessly and efficiently.
We provide access to skilled professionals to complement and enhance your existing teams. Our dedicated teams are fully equipped to manage, execute, and service operations while also training the customers for long-term success.
Our ongoing training keeps your workforce up-to-date with the latest technologies. We also offer tailored programs for in-house team members, ensuring they continually develop their skills and stay ahead in a rapidly evolving industry.
Our managed services help you achieve your ambitions faster by delivering much more than traditional outsourcing. We bring the capabilities, skills, and passion of our people to manage your business functions end-to-end, working in close partnership with you and your teams. With our tailored managed service offering, we ensure seamless integration, efficient deployment, and real-time demonstration of results, enabling your business to scale and thrive.
We provide 24/7 support solutions, combining AI, cloud contact centres, and predictive insights to ensure seamless communication and fast responses. Our customer-centric approach enhances satisfaction and loyalty through personalized, efficient experiences.
We provide network monitoring to detect quickly and resolve issues, minimizing downtime and preventing costly disruptions. Our service ensures compliance and seamless coordination with external providers and regulatory requirements.
Codenatives offers comprehensive troubleshooting services to quickly identify and resolve issues with your systems. Our team provides diagnostic tools, training, and support to ensure problems are addressed efficiently, minimizing downtime and keeping your operations running smoothly.
Our SaaS monitoring and response services ensure your cloud applications run smoothly with automated performance checks and incident remediation. By optimizing your cloud ecosystem, we enhance operational efficiency and provide full cost control, eliminating maintenance efforts on your end.
Our customized services offer tailored solutions that evolve with your needs, providing end-to-end support from planning to ongoing management. We seamlessly integrate personalized experiences across channels, leveraging our insights and tools to drive sustained business value.
At Codenatives, our Managed Services are delivered in an “as-a-service” model, combining service management, governance, and training to help customers leverage new features. As a managed services consultant, we provide a single point of accountability with automation and proactive monitoring to reduce costs and enhance user experience. From managed services for cloud to network monitoring, data center services, and security, we offer end-to-end solutions, allowing clients to focus on their core business.
We specialize in setting up highly scalable data centers and a 24/7/365 Network Operations Center (NOC). Our expertise spans cloud migration, including both “lift and shift” and reimplementation approaches. We manage production, DR, and backup in the cloud, optimize fail-over strategies, and offer cloud provisioning services (AWS/Azure/Google Cloud). Additionally, we provide virtual desktops, servers, storage provisioning, and automation for batch jobs.
Our Network Operations Services include 24/7 network monitoring, device management, and patch management to ensure optimal performance. We handle report distribution, liaise with external service providers, and ensure compliance with local regulatory policies, keeping your operations running smoothly and securely.
Our Application Support Services provide end-to-end solutions, including feature roadmaps, issue resolution, and functional support. We offer back-office services, analytics dashboards, and KPI metrics to track performance, while ensuring agile project management, enterprise architecture, and technology architecture. Transversal services support seamless integration across platforms.
Our End-User Support Services offer help desk solutions aligned with industry best practices like ITIL. We provide L1 support for end-user incidents, triage escalations to L2/L3, and ensure prompt issue resolution. Additionally, we manage incident reporting, change management, and new request handling to ensure seamless operations.
Our managed it security services and Risk Management deliver cost-effective, timely solutions following industry best practices. We offer strategic guidance with policies, procedures, and training, conduct technology risk assessments, and manage Security Operations Centres. Our proactive security monitoring, incident response, vulnerability testing, and expertise in security technologies ensure comprehensive protection.
Our Back Office Services leverage over 20 years of expertise in managing world-class operations with 24/7, 365 availability across EMEA, APAC, and AMER. We offer data entry, digitization, and documentation services, along with scalable customer contact centres and call centre infrastructure. Additional offerings include credit card operations support and ATM monitoring for seamless back-office functionality.
